This Privacy Policy explains how [Syadu — registered business name] ("Syadu", "we", "us") collects, uses, and protects information when you use Taskzen, our task and team management platform. It applies to visitors of our public pages (like this one), to prospective customers who fill out an enquiry, and to registered companies and their users. It should be read alongside our Terms & Conditions.
| What | When |
|---|---|
| Name, company name, work email, phone number, password (stored encrypted, never in plain text) | When you register a company on Taskzen |
| Task, project, department, and employee records; comments; file attachments you upload | Ongoing, as you and your team use the product |
| Login timestamps and IP address | Every login, kept in a Login Activity log visible to your company's Admins/Managers and used for basic abuse/rate-limiting protection |
| Name, email, phone (optional), company (optional), and your message | When you submit the "Request a Demo"/enquiry form or Contact form |
| Billing details (plan, billing cycle, amount, payment/order status) — not your full card or bank account number | When you subscribe to or renew a paid plan; card/bank details are handled directly by our payment processor, Razorpay |
| Messages you send to the AI Assistant | Only if your company's Admin has enabled this optional feature, and only when you actually use it |
We do not sell your personal information to advertisers, and we don't run third-party advertising or analytics trackers on Taskzen.
Taskzen uses a single essential cookie to keep you logged in (a session cookie that's cleared when you close your browser, marked HttpOnly so scripts can't read it, and sent only over HTTPS where available). We don't currently use third-party advertising or analytics cookies. If that changes, we'll update this section.
We don't sell your data. We share the minimum necessary information with a small number of service providers who help us run Taskzen:
Your data is stored on our hosting provider's servers [name your host/region, e.g. "in India, via Hostinger"]. Passwords are stored encrypted (hashed), never in plain text. We use role-based access control (Admin/Manager/Employee) so team members only see what their role permits, and we log in-app permission checks server-side rather than trusting the browser alone. No method of transmission or storage is 100% secure, but we take reasonable, industry-standard measures to protect your information.
Taskzen is multi-tenant: your company's data (tasks, employees, etc.) is only visible to users within your own company, based on their assigned role. Our own platform Super Admin can access company data only for legitimate purposes — providing support, investigating abuse, or billing — not for browsing or any purpose unrelated to operating the service.
We retain your account and company data for as long as your subscription/trial is active, and for a reasonable period afterward in case you wish to reactivate. Enquiry form submissions are retained long enough to respond to and follow up on them. Login activity logs are retained for a limited period for security purposes. You can request earlier deletion at any time — see Your Rights below.
You can review and update most of your information directly from within Taskzen (your profile, and — if you're an Admin — your company/employee records). For anything you can't change yourself, including requesting a copy of your data or deleting your account, email us at support@syadu.com and we'll action it within a reasonable time. If you're an employee of a company using Taskzen, some requests (like account deletion) may need to go through your company's Admin, since they're the data owner for your work records.
Taskzen is a business tool and isn't directed at, or intended for use by, children. We don't knowingly collect personal information from anyone under 18.
We may update this Privacy Policy as Taskzen's features or our practices change. We'll update the "Last updated" date above when we do, and for material changes we'll make reasonable efforts to notify active customers by email.
Questions about this policy, or a request relating to your data? Reach us at support@syadu.com or via our Contact page.
